Privacy Policy

Privacy Notice for KANZ

This privacy notice for KANZ ("Company," "we," "us," or "our") describes how and why we may collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

  • Visit our website at kohana-shop.com, or any website of ours that links to this privacy notice;

  • Engage with us in other related ways, including sales, marketing, or events;

  • Receive logistics updates regarding your order via WhatsApp.

QUESTIONS OR CONCERNS?

Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us through our Support Center.

This summary provides key points from our privacy notice, but you can find more details about any of these topics by using the table of contents below to find the section you are looking for.

WHAT PERSONAL INFORMATION DO WE PROCESS?

When you visit, use, or navigate our Services, we may process personal information depending on how you interact with KANZ and the Services, the choices you make, and the products and features you use.

DO WE PROCESS ANY SENSITIVE PERSONAL INFORMATION?

We may process sensitive personal information when necessary, with your consent, or as otherwise permitted by applicable law.

DO WE RECEIVE ANY INFORMATION FROM THIRD PARTIES?

We may receive information from public databases, marketing partners, social media platforms, and other outside sources.

HOW DO WE PROCESS YOUR INFORMATION?

We process your information to provide, improve, and administer our Services, communicate with you, send order and logistics updates, support security and fraud prevention, and comply with the law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.

IN WHAT SITUATIONS AND WITH WHICH TYPES OF PARTIES DO WE SHARE PERSONAL INFORMATION?

We may share information in specific situations and with specific categories of third parties, including service providers involved in payment processing, order fulfillment, delivery, customer support, marketing, analytics, fraud prevention, and website operation.

HOW DO WE KEEP YOUR INFORMATION SAFE?

We have organizational and technical processes and procedures in place to help protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure. Therefore, we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security measures and improperly collect, access, steal, or modify your information.

WHAT ARE YOUR RIGHTS?

You have the right to access the personal data held by the Service, request correction of inaccurate information, and request deletion of your personal information, subject to applicable legal requirements.

HOW CAN YOU EXERCISE YOUR RIGHTS?

The easiest way to exercise your rights is by contacting us through our Support Center. We will review and respond to any request in accordance with applicable data protection laws.